Customer onboarding

Start with the package that fits your beauty business.

ThriveBeauty onboarding begins with package selection, then guides the owner through category fit, branch pricing, account access, service setup, and launch readiness.

Choose packageReview pricing

Bookings

Connected in one operating layer

Payments

Connected in one operating layer

People ops

Connected in one operating layer

Work Smarter. Serve Better. Grow Faster.

Package selection comes first.

Choose the standard managed package when you want predictable pricing, or choose enterprise when your business needs negotiated scope, support, integrations, or migration work.

Premium StandardUGX 100,000 base + UGX 50,000/branch
Managed operating package for one branch and predictable expansion.
Designed for beauty operators that want one production-grade operating platform with clear monthly pricing, secure access, and branch-by-branch growth.

Best for salons, spas, skincare studios, wellness operators, and beauty shops that want managed rollout without custom enterprise negotiations.

Default branch included in the monthly subscription.
Public profile, online booking, customer account, POS, inventory, assets, staff, payroll, workflows, and reporting.
Platform invoices, notification preferences, secure cookies, MFA, passkeys, Google login, and audit-backed admin controls.
Start with this package
Enterprise CustomCustom terms
Custom commercial boundary for negotiated rollout, integration, and support terms.
Used when the customer needs bespoke pricing, custom controls, provider choreography, or rollout obligations that exceed the standard managed package.

Best for chains, franchised groups, regulated operators, or customers that need negotiated commercials and custom implementation commitments.

All standard platform modules remain available unless explicitly limited in the commercial agreement.
Branch pricing, rollout sequencing, and control-plane obligations can be negotiated per customer.
Platform and customer teams can define custom onboarding, reporting, and integration scope before go-live.
Discuss enterprise setup
What happens after package selection

The journey moves from commercial choice to a working tenant.

Each step captures information the business needs for real operations: category coverage, branches, access, services, provider readiness, and customer-facing launch.

1. Choose package
Start with Premium Standard or request Enterprise Custom when your branch model, integrations, or support expectations need negotiated terms.
2. Confirm business fit
Select the categories you operate: salon, spa, skincare, nails, makeup, beauty retail, home services, office services, or a mixed model.
3. Set branch model
Confirm the default branch included in the base package, then add any extra active branches at UGX 50,000 each per month.
4. Prepare account access
Create the owner account, security preferences, login methods, team roles, and the first branch operating permissions.
5. Connect services
Import service templates, define pricing by service category and location mode, and decide which payment or messaging providers go live first.
6. Launch operating workspace
Open the public profile, booking path, POS, staff, stock, invoices, notifications, and reporting surfaces with a clear activation checklist.
Branch pricing

The package explains what the owner pays before setup continues.

The default branch is included in the base monthly package. Every extra active branch adds a clear monthly amount, so growth is understood before launch.

Default branch package
UGX 100,000/month. Includes tenant account, first branch, core operations suite, public profile, booking, POS, staff, stock, and reporting workspaces.
Expansion branch
UGX 50,000/month each. Add every extra active branch with shared tenant control, branch-scoped operations, invoice visibility, and role-aware access.
Provider usage
Usage-based where applicable. Payment gateways, SMS, WhatsApp, email, storage, and Firebase delivery depend on configured live provider accounts.
Business categories

Tell ThriveBeauty what kind of beauty operator you are.

The onboarding flow supports salons, spas, skincare studios, nail and makeup studios, beauty product shops, home service teams, office service teams, and mixed-category businesses.

Unisex salonsFemale salonsMale groomingSpa and massageSkincare clinicsNail and makeup studiosBeauty retailHome and office service teams
Unisex | Female | Male grooming
Salon operations
Chair-based service templates for styling, treatment, grooming, barbering, and branch growth.
Spa | Massage | Wellness
Spa and wellness operations
Longer bookings, rooms, consumables, therapist schedules, and premises or mobile service models.
Skin | Facial | Advanced treatments
Skincare and facial studios
Consultation-led services, treatment timing, repeat visits, and specialist skill mapping.
Nails | Makeup | Event prep
Nail and makeup studios
Add-ons, specialist sessions, bridal prep, event services, and category-specific pricing.
Product shops | Consultations | Pickup
Beauty retail and product-led operators
Retail catalog, stock, pickup orders, consultations, service sales, and customer spend history.
Home | Office | Hybrid branches
Mobile and hybrid beauty teams
Travel-aware bookings, location capture, fixed branches, and home or office service delivery.
Information to prepare

Onboarding stays practical because it asks for operating details.

The owner should be ready with the business identity, branch count, selected categories, preferred login methods, and provider channels needed for launch.

Business identity
Business name, public slug, default branch name, owner contact, and whether the business should appear in the public directory.
Category selection
The onboarding path starts from the beauty categories you run so service setup does not feel like a generic blank catalog.
Security setup
Owner login, password policy, MFA readiness, passkeys, sessions, and notification preferences are prepared before team access expands.
Activation checklist
Before launch, the tenant reviews branch count, package price, provider readiness, public listing, service templates, and first invoice.
Ready to continue
Choose a package, then confirm the business setup details.
The next step is to review pricing, branch count, selected categories, public listing, and provider readiness before the tenant is activated.
Choose packageRequest setup call